on the ride with Andile

Saturday, March 16, 2019

STRATEGIC USE OF SOCIAL MEDIA UNDER NSFAS HASHTAG

National student financial aid scheme (NSFAS) is a permitted scheme organization supported by the South African National Department of education and training, which supply study loans to financial needy students who wish to pursue a career in one of any  South Africa's public institutions of higher education.
                                                              National student financial aid scheme allows South African                                                                     citizens who are in need of financial help and can guarantee                                                                    that they will be academically successful to register for                                                                            NSFAS funding.


THE ADVANTAGES OF THE USE OF #NSFAS FOR A PUBLIC PRACTITIONER.

The advantages of social media public practitioners are that since this is a financial aid for students social media could be a platform where they express their views on the financial aid scheme and get feedback fast and quick, this could also help the scheme know where to improve and what they should not do. The advantage is constructive criticism. The use of social media helps the scheme to also reach out for needy students. The students can learn more about how NSFAS operates what documents required to a student to be funded by NSFAS.  This also helps the scheme to be recognized by the public, which contributes to the trustworthy and attracts more stakeholders even those who wish to donate into the scheme.


DISADVANTAGES OF THE USE OF #NSFAS FOR A PUBLIC PRACTITIONER. 

The disadvantages of the use of social media by public practitioners are that hate speech could become a problem when students needs are not met, that is where a public practitioner plays a mediation.We all know that on social media everyone have freedom of speech, this could results into chaos, violence and strikes. This early 2019, students in various public institutions hold a protest against NSFAS delaying the process of registration. payment for students were not being met.



This video shows one of the public institution striking towards the issue of NSFAS (University of Limpompo). This proves that if the students are not happy about their needs being met, chaos arises. This is an uncomfortable condition for a public practitioner as this affect how the organization is viewed by the public.




RECOMMENDATIONS 

In my own opinion I would recommend the strategic use of social media for public practitioners to not promise things that they cannot deliver in time, if it happens that they faced deadline situation they should try by all means to address the issue to the public, to avoid chaos and violence.